Websites By Design
PO Box 760
Endeavour Hills 3802
Victoria, Australia
Phone +61 3 9706 1217
Mobile 0418 351 313
We are what we repeatedly do. Excellence then, is not an act, but a habit.
- Aristotle

About Websites By Design

Websites By Design is a Melbourne-based website development business, owned and operated by Rohan Baumann.
 
Rohan Baumann With over 25 years experience in the IT industry, Rohan has excellent business knowledge and appreciation of first class customer service, gained from working in such varied roles as:
  • Small Business Owner
  • Web Developer
  • Project Manager
  • Team Leader
  • Process Manager
  • Technical Support Engineer
  • Systems Administrator
  • Systems Operator

Websites By Design operates as a sole trader business, with a simple yet compelling three-part business philosophy:
  • Functional website design and development
  • First class customer service
  • Honest and reputable business practices

Functional website design and development

Whilst flashy web animations, splash screens and other 'bells and whistles' can be appealing to the senses (they can also be equally unappealing as well), they are not always functionally suitable for every web design.
 
A key design philosophy of Websites By Design is that unless such content compliments a website's overall function (for example, a graphic artist showcasing his/her skills in multimedia design and development, or a radio station providing streaming audio), then the value they add to a website overall, is quite often minimal, if at all.
 
Our aim is to design and build functional websites that are pleasing for both the website owners and most importantly, those who visit the website. Simple effective design, timely access, and ease of navigation are the cornerstones of all websites built by Websites By Design.

First class customer service

Creating a functional website is truly a collaborative effort between Websites By Design, as designer and developer, and our clients, whose products and services are being promoted.
 
To ensure we maintain the highest level of quality and integrity with all our business dealings, Websites By Design conducts itself in a professional manner at all times. In return, we expect our clients to respect the business relationship, and respond in kind.
 
A key contributor to providing first class customer service is an understanding of each client's expectations in respect to their website:
  • What the website is setting out to achieve
  • The features of the website required to achieve the desired functionality
  • The target audience for the products and services being promoted
Only then can we be in a position to provide maximum value to the business relationship.
 
As such, working closely with our clients to achieve mutually satisfactory outcomes and solutions is of paramount importance to Websites By Design.
 

Honest and reputable business practices

Websites By Design is a business that prides itself on honest and reputable business practices.
 
At Websites By Design, we are confident that by:
  • Consistently delivering functional websites that meet client requirements
  • Providing first class customer service to each of our clients
  • Conducting business in a professional manner at all times
we are honest and reputable in our business dealings, with our clients being our number one priority at all times.
 

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